Workflow automation: less chasing, less paperwork

How automation works

1. WhenA fee falls due
2. CheckIs it still unpaid?
3. ActParent gets a reminder
4. RecordSaved for the office

Key features

• Enquiry follow-upEvery enquiry assigned, acknowledged and followed up.
• Application updatesApplicants told their status or what's missing; staff get tasks.
• Fee remindersPolite reminders based on due dates and payment status.
• Attendance alertsThe right person is told when a student is absent.
• Deadline remindersAssignment and exam reminders that update when dates change.
• ApprovalsRequests reach the right approver, with reminders if pending.
• CertificatesFilled in from official records and signed off before issue.
• Scheduled messagesChoose who gets which message, and when.
• Task trackingWho owns each task, what's pending and what's overdue.
• Email, SMS and messagingOne message, formatted for each channel.
• Request handlingHelpdesk, grievance, facility and transfer requests, tracked to closure.
• Smart enquiry sortingAI suggests a category and summary; staff confirm.